Tag Archives: cloud

HR Innovations 2019 – My Conference Recap

Cloud, SAP HCM, SuccessFactors, Talent Management, , , ,
HR Innovations 2019, hosted by SAPInsider in Las Vegas on March 19-21, 2019

I was fortunate enough to attend and speak at HR Innovations 2019 last week in Las Vegas. I have attended and been a speaker at the SAPInsider shows since 2006 (gulp!). During the 2006 conference, I spoke on “Guidelines and Best Practices for Leveraging Standard SAP Functionality for Career and Succession Planning” and “Structural Authorizations 101: What You Need to Know”. Boy, that definitely seems like a lifetime ago.

One of my first sessions at SAPInsider, back in 2006

At this year’s event, I was able to participate in a panel (“The great debate – on premise vs cloud”), as well as five (5) sessions spread across only two (2) days. I spoke on building a cloud business case, managing change in a cloud environment (versus on premise), as well as Fiori and SAP SuccessFactors Performance Management. Yes, I definitely felt immersed in the event! A few reflections on the event in general:

SAP Insider looked and felt different than previous shows

SAPInsider made some nice updates to the event. I liked the shorter sessions (30-minute delivery with 10-minute Q&A) with more time for participants to go between sessions and network. The sessions were more consumable for the audience and the event just felt less rushed in general. There were also sessions in the exhibitor hall, and – although it was loud and distracting at times – overall, I think it added another nice twist to the sometimes-mundane breakout room. (Of course, this was an added bonus for the sponsors and exhibitors at the event as well due to extra traffic).

Selfie shot with a few of our industry’s finest: (L to R): Danielle Larocca, Rinky Karthik, Steve Bogner, Imran Sajid, and me

Customers are still worried about life in the cloud

HR Customers get it – the industry is pulling them (whether they like it or not) to the cloud. Most customers weren’t (at least) overtly pushing back but remain surprised at some of the harsh realities when entering a cloud environment (whether it be hybrid or full). In particular, the topic of upgrades came up at a few of my sessions. Customers who have SAP Payroll on premise, for example, were horrified to hear they would need to continue with their annual HRSP (HR Support Pack) upgrades, as well as the added quarterly releases from SuccessFactors. SuccessFactors recently (as of Q4 2018) added test scripts to their releases which put some at ease. Still others fretted it meant more work to spread across little to no available resources.

Yet, Customers understand the benefits of moving to the cloud

Customers understand the benefits of cloud software. The enhanced user experience and continuous innovation seem to be the two most obvious ones. Many of the 15,000+ on premise customers are stymied now since innovating on their current SAP HCM ERP offering may not be justified if a move to the cloud is imminent. The effect on the marketplace is a slow pace of change, and the industry has felt this the past few years. Regardless, customers still understand they need to get there- they’re just struggled how to do so.

On premise is on life support until at least 2030 now (until SAP changes it again).

Ralf Wagner (VP, Product Management) from SAP did a nice job explaining the new offering in 2023 for SAP customers not able to migrate to SAP SuccessFactors in the next few years. The offering is called “SAP Human Capital Management for SAP S/4 HANA on premise addition” (take a breath!). This offering basically means the customer has to “carve out” their existing SAP HR module and deploy on SAP HANA database. It will be based on an EhP8 and supplemented by some HANA-based capabilities. The will then be integrated with the S/4 HANA suite. SAP will develop migration tools to do this. Still TBD on what effort this would really look like.

One of my industry colleagues, Danielle Larocca, Senior Vice-President of HCM Solutions at EPI-USE Labs, created a post on this with additional details.

SAP’s latest approach on migration options for on premise customers

New podcast

Check out the podcast from Steve Bogner’s Insight Consulting Partners. I was a special guest and I had a fun time recording it with Steve and friends. Steve hasn’t posted yet, but I’ll update this post when he does.

Taking in some beauty at the Bellagio

Until next time…. I expect SAPInsider to continue having an HR show in 2020, and go back to simply calling it HR 2020. Here’s to hoping it will grow on the productive changes done this year.

Jeremy

Spring 2014 conference circuit – My Top 5 Takeaways

Cloud, ESS, HANA, HR2014, Hybrid, PaaS, SAP Fiori, , , , ,

Photo in action during one of my self-service sessions in Nice, France.
Photo in action during one of my self-service sessions in Nice, France during HR2014 Europe.

After my “spring conference tour” (HR2014 in Orlando, Mastering SAP & Payroll in Johannesburg, HR2014 in Nice, and SAPPHIRE/ASUG 2014), I have listed five key takeaways from my interactions with customers.

  1. Customers are still struggling with the basics. Topics such as security/authorizations, reporting, organizational updates, portals, authentication, mobile enablement continue to plague customers. Throughout this exciting time of HR systems innovation, we often overlook that ‘business keeps happening’ (i.e., organizations are dynamic, employees need to get paid – and paid correctly). As consultants, we need to remember that we can’t mess up the basics as we are looking at the “new and shiny”.
  2. There is significant interest from the SAP install base in HR Renewal and other ways to refresh the overall user experience for employees, managers, and HR Professionals. The update of the current portal interface using SAPUI5 (SAP’s take on HTML5) is a popular topic on the ground. Furthermore, and specific to HR Renewal (and other SAPUI5 services), knowing now that we can couple SAP Netweaver Gateway and SAP ECC provides customers with an even a lower TCO.
  3. Hybrid (core HR on premise, full/partial talent in the cloud) will be commonplace for companies in the next 5-7 years. After talking with many organizations, the reality of integrations and their complications are here to stay. Integration strategy and middleware choice is increasingly important for customers running SAP HCM.
  4. The “fury” over Fiori has been laid to rest. SAP Fiori is now included as part of the standard SAP maintenance fee for customers. It’s a pity that SAP customers had to fight for this like they did, but it does give some comfort in knowing that the user community is a force to be reckoned with when they believe something is unjust. The UI merging of HR Renewal, SAP Fiori, and SuccessFactors will seem to be a top priority. The vision of (since-departed) Vishal Sikka of a unified HTM5 UI may not be as farfetched as I originally thought.
  5. HANA is still a nebulous term for customers (no pun intended), but some are starting to understand that it’s not just a database anymore. More and more professionals are starting to understand the importance of PaaS (Platform as a Service), and the capabilities of the SAP HANA Cloud Platform. As partners, many in the SAP eco-system look forward to the day when the HANA Marketplace will be as robust as AppExchange.

Feel free to comment below if you would like to add.

Jeremy

@jeremymasters

 

Getting Ready for HR2014… are you???

Cloud, HANA, HR Renewal, HR2014, Integration, Mobility, SAP Fiori, SAPInsider, Self Services, SuccessFactors, Talent Management, , , , , , ,

HR2014

Like many of my colleagues attending HR2014 (produced by the @SAPInsider team), I am getting ready for HR2014 in Orlando March 11-14, 2014. I will be delivering 4 sessions this year:

podcast

I recently did a podcast with Kristine Erickson (twitter handle: @SAPinsiderKE) from @SAPInsider to sum up my SuccessFactors Talent Management Fall 2013 Seminar as well as look at the year ahead including the conference: What’s next for SAP ERP HCM Jeremy Masters shares his advice on SAP HR on-premise & cloud and the trends to watch at HR 2014. We chatted on the overall SAP HCM roadmap, SuccessFactors integration, HR Renewal 2.0, SAP Fiori, and Employee Central among other topic areas.

I will also be doing an Ask-The-Experts session with several other industry colleagues during one of the evenings. This is an underutilized part of the event where you can grab a beverage and sit with someone in a relaxed atmosphere to discuss anything you want. For this year, the SAPInsider team was able to compile a great group of folks including:

There will be a great group of speakers this year with fresh content. You can see who is speaking here. Too many sessions to mention that sound great, so I won’t even attempt to list…

hot_button

Some of the hot topics from this year will surely include (in no particular order):

  1. HANA roadmap for HCM, specifically anything in addition to the payroll work that has been done so far…
  2. SAP Fiori and the roadmap for HR apps. Wave 2 brought no HCM apps, will we see what Wave 3 will bring for HR?
  3. SuccessFactors Talent Management enhancements (such as the new “Presentations” functionality which was just released 1402).  By the way, if you haven’t already done so, please join the new LinkedIn group dedicated on SuccessFactors Talent Management.
  4. SuccessFactors Employee Central updates.  I am looking forward to hearing the 12 month roadmap especially around Time management.
  5. Updates related to the Customer Connection program in areas such as on premise Compensation, Learning (SAP LSO), and E-Recruiting.
  6. Further integration of SAP Jam into everything SAP HCM and SuccessFactors.
  7. HR Renewal 2.0 and the roadmap ahead for SAP Core HR innovations.

Hope to see you there. If you are not able to make one of my sessions, please drop by booth #315 in the Exhibit Hall and say hi to me or one of my Worklogix colleagues during one of the breaks.

See you all soon!

Jeremy (twitter handle: @jeremymasters)

(Twitter hashtag for the event is #HR2014)

Reflections from HR Tech and SuccessConnect 2013

Cloud, HR Tech, HR2013, ,

Hi friends,

Last week I spent a week in Las Vegas with some really smart people. HR and IT professionals came together at the beginning of the week for the 16th Annual HR Technology Conference and then at the end of the week for SuccessConnect 2013. It was so good, that by Thursday I had completely lost my voice. What a week!

A few thoughts, musings, reflections from the conferences:

At HR Tech, it was evident that customers are still searching for solutions, especially in the Talent Management space. A “talent hybrid” will become the norm for medium and large enterprises who already have a heavy investment in their on premise environment. On the Expo floor, there were a surprising number of recruiting vendors – obviously an area that is still innovating (and certainly being pushed by social recruiting companies like LinkedIn). The Worklogix team was there talking to our current and prospective customers:

Worklogix Team at HR Tech
Worklogix Team at HR Tech

Some of my favorite moments of HR Tech happened during the “TEDTalks”: Paul Sparta‘s session on debunking some myths of SaaS contracts was great. Paul did a nice job talking straight to the audience, as he was CEO of Plateau before being acquired by SuccessFactors. His point was simple and so true – treat your vendors right, and they will treat you right back. Ray Wang, from Constellation Research, took issue with some of the points made by Paul and asked Steve Boese (via Twitter) for an on stage debate next year. We’ll see if that happens ;o)

Ray also gave a great TED Talk on how the concepts of B2B and B2C are dead, and are being replaced by P2P (people to people) network. Ray is so passionate and smart, and I had the pleasure of (briefly) meeting him before he ran off to Europe for another conference. Check out his article on this topic in the Harvard Business Review.

I had the pleasure of spending more time with his Constellation Research colleague, Holger Mueller. Holger (@holgermu), Jarret (@SAP_Jarret), Pascal (@occean5)  and several of my Worklogix colleagues enjoyed a nice dinner together where we actually talked about more interesting things like yacht racing.  Check out Holger’s recaps of the conference here: HR Tech 2013 and SuccessConnect 2013. Good stuff.

I also thought it was neat to see Dave Duffield checking out a demo from around the periphery of the Workday booth. What a guy – hands behind his back, listening in humbly.

Dave Duffield listens in on a demo at the Workday booth
Dave Duffield listens in on a demo at the Workday booth

At the SuccessConnect 2013 conference, Employee Central was a focus area.  Jarret Pazahanick did a nice recap in this SCN blog, “My Thoughts on SuccessFactors Employee Central“. Luke Marson (@lukemarson) also shared some key takeaways of the conference on SCN. Martin Gillet also had some nice photography as usual.  It was great to catch up with my colleagues.

There were plenty of sessions on Employee Central, Employee Central Payroll, and even more on the talent modules, including SuccessFactors’ popular Goals and Performance Management application. There was a definite focus also on integration, as this remains the main concern for SAP customers after years of building out an integrated on premise ERP system. Integration will remain a key area for customers – even  for those that end up going to full cloud HCM – since much of the meat and potatoes (Finance, Supply Chain, SRM, CRM) may still be (and remain) on premise for these companies. Veteran industry analyst, Jim Lundy, from Aragon Research posted a blog during the show after him and I had a Twitter exchange which gave some refreshing real-world perspective on what’s happening in the marketplace. That’s a recommended read.

There was more information on SAP HANA Cloud Integration, which will end up replacing Dell’s Boomi for the Employee Central middleware (still TBD for timing).  Also, the formal announcement of SAP HANA Cloud Development Platform which will allow vendors to create custom apps in the cloud leverage the SuccessFactors API.

One of the more interesting and presumably popular models is the ‘Side-by-side’ scenario (which had previously been termed as ‘Two-tier’ where you have one or more instances of SAP HCM on premise running, as well as Employee Central for smaller countries/entities in the cloud. This is the case in the classic example of PepsiCo, who presented its story at both HR Tech and SuccessConnect.

At SuccessConnect, Worklogix was proud to be Silver Sponsors this year. It was a great conference for us as we got to connect with many customers and colleagues.

Worklogix Silver Sponsors SuccessConnect
Worklogix as Silver Sponsors of SuccessConnect 2013

On a side note, I want to congratulate Sharon Netwon and Steve Bogner as new HCM SAP Mentors for 2013.  Both are extremely knowledgeable professionals whom I have a lot of respect for.

That’s all friends- catch you later!

Follow me on Twitter @jeremymasters

 

My SAP HCM Preview to SAPPHIRE/ASUG 2013

HANA, HR Renewal, Hybrid, Mobility, SAP HCM, SAPInsider, SuccessFactors, , , , , , , , ,

Hi gang,

SAPPHIRENOW 2013 Conference
SAPPHIRENOW 2013 Conference

Like some of you, I will be attending SAP’s annual customer conference next week, SAPPHIRENOW, May 14-16 in sunny Orlando, FL.  It is also co-located with ASUG, the annual customer-focused conference for SAP’s largest user group. The event is an exciting conference since we get to hear directly from SAP, on hot topics and the overall roadmap. Specifically, within HCM there will be much focus on several topic areas which I will be listening for.

Here’s my top 5 list of SAP HCM topics I will be looking for during the conference:

1. What will HANA do (and be) for HCM?  Jarret Pazahanick wrote a nice piece on HANA for HCM on SCN here. With some of the topics on the roadmap  and under consideration (e.g. Compensation and Benefits modeling), it makes me wonder how (and when) on premise customers will consider using HANA. Of course, after yesterday’s announcement of SAP HANA Enterprise Cloud, SAP’s direction is clear for those companies ready for cloud.  For those on premise customers, there is still more information they need to understand what HANA can deliver for them. I will be looking next week at how HANA’s value can be realized for both customers on premise and those seeking cloud-based HR solutions.

2. What options do customers have for a refreshing User Experience? (i.e. what about HR Renewal and the other options that customers have for improved usability?). I wrote a blog on HR Renewal a few weeks back which you can read here, where I talk about “refreshing the UI”. Certainly, the new HR Renewal will be a welcome option for many customers (already on, or upgrading to ECC 6.0, Enhancement Package 6).  Robert Moeller, Solution Owner, Core HR at SAP, also just wrote a nice piece on this here on SCN, around Feature Pack 3 of HR Renewal which became available on March 13, 2013 to customers. Also, if you haven’t listened to the recent podcast from Insight Consulting Partners, please check it out here.  I was honored to join Insight Consulting Managing Partner Steve Bogner, and podcast members Brandon Toombs and Martin Gillet. Both Brandon and Martin will be at SAPPHIRE this year as well.

3. Any news about Payroll in the Cloud from SAP? If you haven’t already read this piece from Holger Mueller, do yourself a favor a read his blog “And suddenly…Payroll matters again!“.  SAP has been very light around this topic since the SuccessFactors acquisition.  The question on the table of course is whether SAP will build out a full cloud payroll solution, or keep with their instantiated hosted payroll offering (complimented with vendors like ADP). Next week, I will be keen on understanding if there is any buzz on the ground at SAPPHIRE regarding a payroll cloud initiative.

ASUG Annual Conference 201
ASUG Annual Conference 2013

4. Continue feeling the customer pulse around on premise v. hybrid v. full cloud On Tuesday, I will be co-presenting a session on a success story of how our organization, Worklogix, helped a leading pharmaceutical company with their global ECM (SAP Compensation) on premise solution. You can view the abstract of this session here if you would like to attend.  There is also a variety of SuccessFactors sessions as well, which you can see here. I will continue to meet with customers (existing and prospective) to get their perspective on this critical topic area – always one fiercely debated with lots of strong opinions.

Mobile Desktop
Menu screen for the Mobile Desktop by Worklogix

5. Understand the traction around mobile HCM. I wrote a blog on mobility and held an HR Forum Q&A for the Insider Learning Network which you can check out the transcript here.  Did you know SAP has a store like iTunes, and specifically for the HR Line of Business? Check out SAP’s apps, as well as those from software vendors who drive innovation in this great eco-system like Worklogix, EPI-USE, and hyperCision.  I will be looking to understand SAP’s direction with mobile applications, especially with regards to pricing and future innovation both using SAP HCM (Afaria as MDM and SUP as MEAP) as well as SuccessFactors offerings.

Whoever is going, please drop by booth (pod) #2027b to say hello to me and the rest of the Worklogix team who will be in the Exhibit Hall. Hope to see some of you soon!

Jeremy