Category Archives: MSS

HR2015 – What You Want to Know at This Year’s SAP HR Conference

Hello friends,

The HR event from SAPInsider is almost upon us.  Please visit the website to see more details on what’s scheduled. Please visit me at one of my sessions, or at booth #410 in the Exhibit Hall during the show.

HR2015
The Bellagio will host this year’s SAPInsider conference, HR2015

I just recorded a podcast with Ken Murphy, Features Editor for SAPinsider & insiderPROFILES, about the conference and some hot topics.  It was a great discussion with him, as we exchanged thoughts on HR Renewal, SAP Fiori, SAPUI5, user adoption, change management, security, and other big league topics. I will update this post once that podcast is released so you can have a listen.

For those customers preparing for the conference, this is what I could be curious to listen for during the conference:

  1. What are the latest innovations within the SAP HR space around SAP Fiori?  Will there be another wave of HR apps released? If so, when? How will SAPUI5 apps be expanded in the HR space, or will they?
  2. How will HR Renewal continue to innovate, in areas like SAPUI5 replacement (of Web Dynpro ABAP services), as well as a more intuitive navigation scheme? In my opinion, the current lane approach looks fresher than previous homepage layouts, but also can cause more challenges for user adoption. This is something that I will discuss at the conference.
  3. Will HR Renewal and SAP Fiori “merge forces”, or will we they continue to be deployed in separate releases, style sets, etc? It’s important that we hear from SAP on these roadmap items, especially after Vishal Sikka’s (relatively) recent exit.
  4. What’s the “portal of choice” now for customers? Or, is there even a frontrunner? Currently, we have SAP NetWeaver Portal, NetWeaver Business Client (NWBC), SAP Fiori Launchpad, SAP Fiori within SAP Portal,  and other 3rd party portals (SharePoint, WebSphere are top).  How do we navigate these options, and which one’s best for customers?
  5. What’s new in the HR Professional role? For this, I would attend my co-author Brandon Toombs‘ session “Guidelines and requirements for adapting to the HR Professional role UI”. Brandon is a force to be reckoned with on this topic.

Hope to see you at the show!

Jeremy

(you can follow me on Twitter @jeremymasters)

HR Wrap-up from SAPPHIRE/ASUG 2013

Hi friends,

I attended SAPPHIRENOW/ASUG 2013 conference this past week.  I went in search of some answers to questions I discussed in my last blog.  I will touch on all those items and more in this blog.

Quick Thoughts on the Keynotes

I had overall mixed feedback for the keynotes. I thought Bill McDermott’s segment with sportscaster James Brown and guests was impactful, with a great customer endorsement from Under Armour. In the afternoon, Seth Godin was a great speaker and thought provoking. On Day 3, Professor Hasso Plattner also gave a nice summary of HANA within a Q&A format. This worked well for the most part, though it did get too technical at times for the audience, who were looking for more practical applications to how HANA will make their business/life better.  It was disappointing to not hear from Lars Delgaard (who was absent due to a personal matter), especially for the HCM folks in the audience.

Overall, the timing on the Keynotes was not managed well – starting late (approximately 10-15 minutes) and then ending a good 25-30 minutes late on certain days. The audience for those venues can be engaged for one and a half hour max. Any more, you will start to lose the audience and the crispness of the session looses its impact. Hope that gets adjusted next year.

What’s in a Name, and Should We Care?

During the keynotes, I exchanged several tweets on the product name and correct capitalization of SAP HANA, since I had been seeing it written in a variety of ways: hana, SAP Hana, HANA, and SAP HANA.  Thanks to Jonathan Becher, CMO of SAP, he set the record straight:

So, we all now know from the source: the official name is SAP HANA.

While on the subject, do we even know if HANA stands for something? Usually capitalization indicates an acronym, right? For example, SAP stands for Systems, Applications, and Products in Data Processing … Say that five times fast ;o)

SAP’s new UI offering, SAP Fiori, was also getting its name hacked in the Twitterverse during the conference. There were also folks confused whether Fiori was FIORI.  At least we didn’t hear Fury.  Again, Jonathon set the record straight:

 

That said… should we really care about all this grammar? I’ll let you decide, but I would think consistency will help with the marketing behind this important product from SAP.

SAP Core HR and Employee Central

I chose to leave this section SAP Core HR and Employee Central instead of SAP Core HR versus Employee Central. The reason being: it was clear from the sessions that SAP is investing in both. In his session on “The 2013 Guide to SAP HCM Improvements: On-Premise and Cloud”, Jean-Bernard Rolland made it clear that SAP will not be forcing any customers to migrate from SAP Core HR to Employee Central. In fact, SAP has been and will continue to make investments in the SAP Core through the HR Renewal program.  (Manager and Employee landing pages are planned to be released in July of 2013). This is good news for on premise customers who are not ready for the cloud. Vendors, like Worklogix, also offer an option for improved usability on premise of Core HR for HR professionals, Managers, and Employees. (You can check out that solution, HR Desktop, here).

Bottom line is this: as SAP consulting partners, we need to continue offering customers options since each customer’s roadmap is situational on a number of factors including their existing investments, and technology/organizational readiness.

Also kudo to the entire ASUG HCM team, as I heard most attendees say that the sessions were valuable and informative.

Yet Another UI Option: SAP Fiori

SAP’s latest UI offering (available version 1.0 as of May 2013) is SAP Fiori, which boasts a rapid deployment of 25 of the most used applications (some HR, some non-HR like Procurement and Sales).  It’s framework is based on SAPUI5 (i.e., SAP’s HTML5) but also needs the SAP Gateway (exact version: SAP NetWeaver Gateway 2.0 SPS 06) for consumption of these services. It is device-agnostic, meaning it will work on any device such as smart phone, tablet, or desktop.  Part of the appeal is that it can work on current investment, with an intuitive and “responsive design” (i.e., the screen will re-format based on device).

Current offerings within an HR context for ESS (employee self service) include the following:

  • Time Sheet
  • Leave Request
  • Paystub
  • Benefits Overview

Current offerings within an HR context for MSS (manager self service) include the following:

  • Approval of Time Sheets
  • Approval of Leave Requests
  • Generic Approve Requests

You can check out the Fact Sheet here, the pre-requisites here.

Remembering some recent innovations around SAP, we saw Eh5 UI Renovations in 2010, the MSS Add-on 1.0 and CORBU in 2011, HR Renewal in 2012, and now SAP Fiori. SAP Fiori is the first “mobile first”-developed technology from SAP which is a step in the right direction. That said, the app list for HR is basic and many SAP customers will balk at the price ($150 per user, one time setup).  It also lacks any role for HR (current roles: Employees, Managers, Sales reps, and purchasing agents).

It’s too early to know whether SAP Fiori will be an attractive option for customers using SAP HCM. SAP hopes that it’s not another flop like Duet, which got little to no traction, despite being a very cool concept. On the ground, I am still seeing customers wanting to leverage their existing portal investments, whether it be Netweaver, Sharepoint, or Websphere. And I don’t see that going away anytime soon.

What are your thoughts?

SAP HANA and its application for SAP HCM?

I attended an informative session “Leverage the power of SAP HANA in HCM” with Srikanth Gopalakrishnan and Michel Wulf from SAP on the developments and innovations around SAP HANA for Human Resources.  The discussion was mostly payroll-focused, as some of customer pain comes from longer-than-desired SAP Payroll processing times. The in-memory capabilities around SAP HANA will be able to power the business suite, as a platform, by greatly speeding up processing and analytic time. This innovation will be available for customers running SAP Payroll on premise, as well as for customers using the SAP Payroll cloud option (i.e., SAP R/3 instantiated payroll in the cloud).

Oh, and still no word about a full, native cloud payroll on Employee Central, but this could be in the making behind several closed doors.

Next Stop: Amsterdam!

It was great seeing customers, partners, and colleagues at the show. It was an enlightening week for me and my colleagues – thank you SAP and ASUG!

For my European friends, see you next month in Amsterdam for the SAPInsider HR2013 conference.

Jeremy

You can follow me on Twitter: @jeremymasters

Mobile Desktop

Refreshing the UI: HR Renewal, HR Desktop and Mobility

During the HR2013 Conference in Las Vegas this year, I was honored to be the moderator of a panel “SAPexperts LIVE! Panel Discussion: Recent Enhancements to Employee Self-Service/Manager Self-Service”. You can also check out the video posted on Youtube video here.

During the session, there were several key themes resonating, but one of which was the new program from SAP called HR Renewal.

HR Renewal

HR Renewal is a program started a few years back from SAP that was meant to refresh the user experience for HR. It’s now also being extended to include ESS and MSS start screens, with shipments scheduled later in 2013.  The basic idea was to refresh the user experience for the HR functionalities within XSS (think self service for HR Professionals), as well as ESS and MSS. This is a response to some of SAP’s competitors (e.g. Workday) and the overall direction needed from SAP to provide functionality outside of the SAP GUI.

Some other useful blogs on the subject include those from Jarret Pazahanick (SCN | Twitter)  in SCN:

New SAP HCM Functionality – HR Renewal 1.0 – Initial primer (dated June 1, 2012)

SAP New HR Renewal Functionality and Roadmap – Additional information (dated Oct 10, 2012) from Jarret on HR Renewal.

SAP HCM Enhancement Package 6 and HR Renewal – Overview (from Dec 19, 2012)  of a key points of an HR Renewal Podcast

HR Renewal, ESS, MSS
Landing Page for HR for HR Renewal

Jarret also did a nice podcast not too long ago with the folks from Insider Learning Network. You can listen to that here.

For those of you who have a license to SAPExperts, you can read here about the HR Renewal program from Jean-Bernard Rolland, Vice President, HR Solutions, SAP.  (SAPExperts Login Required)

The standard SAP Documentation is here for HR renewal 1.0 Support Package (SP) 10, which is also referred to as “HR renewal 1.0 Feature Pack 3”.

For additional information on the HR Renewal, you can check out the SAP Note 1701634 (HR renewal 1.0: Release Information Note). (SAP Marketplace Login Required). You’ll also want to check out SAP Note 1691232 (Installing SAP HR renewal 1.0 on ERP 6.0 EHP6). (SAP Marketplace Login Required).

If you are on Twitter, you can follow the Solution Owner, Robert Moeller. His handle is @Robert_SAP. In fact, he sat down with the SAP HCM Insights Podcast team to record a session which you can listen to here.

Below is the latest Product availability matrix from SAP, where you can clearly see:

  • HR Renewal is the successor to the MSS Add-On 1.0
  • SAP enhancement package 6 for SAP ERP 6.0 is a prerequisite
  • No current successor products/releases for this at this time
HR Renewal
Product availability matrix/version for HR Renewal

HR Desktop

For those companies not on ECC 6.0 Enhancement Package 6, or for those looking for alternatives to SAP’s HR Renewal functionality, Worklogix’s HR Desktop offers another compelling UI for SAP HCM. The HR Desktop offers a full suite HCM visualization, including quick access to employee information and organizational data. HR Desktop forms an important backbone for Worklogix’s eForms (HCM Processes & Forms). For more information about the HR Desktop, click here, or you can contact me directly.

HR Desktop Employee Profile
Employee Profile HR Desktop by Worklogix

 

HR Desktop Form Wizard
HR Desktop Form Wizard by Worklogix

Mobile Desktop

In addition to this, the HR Desktop has a mobile framework for customers. The mobile framework – call the Mobile Desktop – offers customers with a cost-attractive solution to manage HR processes end-to-end from a mobile device.

Mobile Desktop
Menu screen for the Mobile Desktop by Worklogix
Mobile Desktop
Approval screen for the Mobile Desktop by Worklogix

Regardless of technology choice above (or other options), it is clear that SAP customers are gaining more options on how to deploy their applications, and moreover – how to deploy applications using a user interface that will provide a consumer-grade experience to the end user.

Usability predicts user adoption. In today’s world, this is necessity and not a luxury.

Until next time,

Jeremy

 

got mobility? HR Apps will Rule the World

Alright, maybe the title is a bit extreme, but I have seen a lot of excitement lately around mobility and HR. The question is not if mobility will hit mainstream HR platforms (be it on premise or SaaS), but rather how fast it will catch on.

So first things first, do you remember this?

Motorola DynaTAC8000X
Motorola DynaTAC8000X

It’s the Motorola DynaTAC8000X. For those old enough, the DynaTAC may be best known for being used in the 1987 movie Wall Street, starring Michael Douglas as corporate raider Gordon Gecko. Whether or not you were a fan of the movie, it’s pretty amazing to see this phone in action.

We have come a long way from the Motorola, having lived through the rule of Blackberry in the corporate world, until Apple came along with its iPhone and iPad innovations and flexed its muscles…

And now I reflect further on mobility, as I am getting ready for my HR Forum Q&A on the SAP Insider Learning Network, for Wednesday, April 17, 2013 at 12:30-1:30pm EDT. The session title is Leveraging HR mobile apps: Mobility with SAP ERP HCM and SuccessFactors. (Please register for this ahead of time – you can also go ahead and leave questions already on the site.)

During my session at HR 2013 in Vegas, I felt a strong connection with my audience. Lots of interest – as well as – lots of questions around what SAP and SuccessFactors has in their offering. During my session “Guidelines and Best Practices for Deploying ESS and MSS on Mobile Devices“, (which I am also presenting at the SAPInsider Europe conference in Amsterdam in June), I was able to articulate a few themes that seemed to resonate well with colleagues.

Performing HR transactions on a mobile device?

Yeah! Performing HR transactions on a mobile device will become the norm and not the exception in the not-so-distant future. In 2011, Gartner predicted that 40% of ESS and MSS transactions will be performed on a mobile device by the year 2015.  Whether or not we will achieve this number is not the point here.  Another interesting stat: In 2015, projected sales of smart phones/tablets will be 1.7 billion units, whereas the projected sales of PC/laptops will be 400 million units. Definitely makes you scratch your head.

Bring Your Own Device

BYOD is leading the charge where consumer IT is the pioneer. We demand our HR apps to work a certain way since we use Facebook, LinkedIn, Twitter, Amazon, and Google on a daily basis. In fact, on the same device we shop Diapers.com, we can also update our performance management plan, or approve leave requests, or look at the current headcount numbers. Pretty amazing.

Consider This!

If you are going mobile for HR, here are some quick consideration areas:

Functionality – will depend on several factors including your device type (tablet, smart phone) but think about what processes actually make sense to be on a mobile device and what processes don’t;

Size/User Experience  – screen real estate matters; be sure to think about the user experience when operating a smart phones or tablet;

Connectivity – between WiFi and cellular networks, you can connect just about anywhere (work, home, airport, plane!);

Security and Infrastructure – understanding options around MDM (Mobile Device Management) software like SAP Afaria, and MEAP (Mobile Enterprise Application Platform) like SUP (Sybase Unwired Platform); and lastly,

Deployment Model: Are you developing native applications or web mobile applications?  This is an ongoing debate that has no winner. Some are of the ilk that there is no match to developing native mobile applications (using Objective C for iOS, Java for Andriod, etc.) so as to fully unearth the powers within the device (including its hardware, like camera functions). And then, there are others who believe HTML5 is the holy grail and browser-based access to applications is the most efficient and sensible option (e.g. for upgrades). There are pros and cons in both camps.

The Store is Open for Business

Last, did you know SAP has a store just like Apple has iTunes, Google Android has Google Play, Windows has Windows Store, and BlackBerry has AppWorld? You can find it at http://store.sap.com/. There’s also a mobile app for it on iTunes.

SAP mobile application iTunes
SAP Mobile Application Store

In addition to the SAP-built applications, the SAP vendor eco-system is also pushing the envelope and making some important innovations in this area as well. My company, Worklogix, has created some incredibly powerful mobile applications that our clients are loving. See below screen shot of Worklogix’s Mobile Desktop – which gives HR and Managers the ability to view their team (span-of-control), and initiate or approve transactions such as promotions, changes in position, termination, and hire/rehires.

Worklogix Mobile Desktop for HR and Managers
Worklogix Mobile Desktop

 

Have any questions on the above? Please don’t hesitate to leave a comment, or contact me directly. Thanks!

 

SAP Insider Q&A: ESS, MSS, and Portal Talk – A Great Conversation with Customers

On November 27th, I hosted another SAPInsider Q&A forum with over 50 participants. The good turnout did not surprise me as I have talked with many customers asking about the new ESS and MSS functionality and also the deployment options available (NWBC, SAP Portal, 3rd party, vendor-provided, Cloud, etc.).  There were a ton of great questions. You can check out my the recorded session here.

A few takeaways from the event for me were as follows:

  1. Still a lot of interest for customers wanting to implement basic ESS and MSS (even for the first time).  Basic time entry and attendance is still much in demand for customers, as well as benefits, pay statement, and other more “basic” self services. This is especially true for many of the smaller or mid-size customers.
  2. There is lots of talk around the newer EhP5 and EhP6 services, including the new deployment options.  I have seen some customers looking at SharePoint and WebSphere for their portal (content management), but by far customers seem to be sticking to their SAP NetWeaver Portal investment.  Since becoming enterprise-grade years back, I feel confident the SAP Portal is here to stay for most customers already running it for their HR services (and/or as their enterprise portal). Ripping it out and going NWBC might not make much sense for them right now given their provisioning is already being handled via the portal.
  3. Confusion around prerequisites and sequencing of Enhancement Package upgrades. Whether the customer is going to EhP5 or EhP6, there seems to be a lack of good content. You can start here for MSS content, and here for ESS content. Also, check out SAP Note  1588625 (Release information for Manager Self-Services Add-On 1.0) as well as SAP Note 1450179  (ESS Based on Web Dynpro ABAP Available as of EHP5) . These two notes should provide some good high overview of the current ESS and MSS offerings. Customers are realizing the differences between the Enhancement Pack and the Business Functions – Enhancement Packs are a BASIS activity versus Business Functions are for Functional consultants (this is a generalization, but the point is that the business functions is where we actually switch on the functionality). For those who want a baseline, please check out my ESS/MSS SAP PRESS book  as well as Marin Gillet’s SAP PRESS book.

I am hosting another HR Forum on Talent Management, on January 23 at 12:30pm EST. Please join me then and let’s have another great conversation about Talent!

You can follow me on twitter at @jeremymasters

Best,

Jeremy